How long will it take if I order an outfit today?
Below each product, you will find its estimated shipping time. This is the approximate time by which your order is shipped from our facility, but not guaranteed timelines. However, we must try to reach your packet of happiness well within the estimated timeframe, a little delay might only happen because we want to ensure the best handcrafted quality for you.
We ship all our outfits by Air on priority shipping mode. We work with some of the most reliable express shipping companies to ship your orders. Door delivery to most metros happens within 7-9 days (it takes a little longer as all the styles are handcrafted and crafted by artisans from all over the country, except the hand-painted styles which require 12-15 days to reach because of the work intricacy involved with the garment), while it may take longer for other cities in India. For International delivery timelines, it is estimated to be within 2-4 weeks depending on the product variety and availability (hand-painted items might require a little more time).
Can I get rush delivery on an outfit?
We may be able to process your order for some outfits on priority on request. However, this is based on certain dynamic production factors. So please do check with us at email@example.com if you need rush delivery on any outfit. Be sure to mention precisely the product name and code and the appropriate size required. Please note, that orders processed on priority will need to be prepaid.
Why are your timelines so long?
Our timelines are slightly longer because these are specialized garments involving extensive handcrafting elements, detailed tailoring, and quality finishing. Please rest assured, that the time spent on your outfit ensures it is carefully crafted to meet high standards of quality and finishing.
What are the Shipping Fees & Minimum Order Amount?
We charge a non-refundable, flat shipping fee of INR 149 on all orders under INR 2999. Orders above INR 3000 enjoy free shipping across India.
Products marked as "pre-order" are available for immediate purchase but will be shipped as per the timelines mentioned on the product page.
We ship orders through multiple facilities – your order may be split into multiple shipments based on product availability and to reduce shipping time.
COD orders require you to first make the payment to the courier partner prior to opening the parcel. The courier partner delivering your order cannot process an exchange or accept returns. All returns and exchanges need to be routed through Customer Care. COD shall not be available below the order amount of 1600.On placing your order, you will receive a confirmation e-mail. Once your order has been dispatched from our facility, you will receive details of the courier partner and tracking details of your parcel. You can also check the status of your order under "My Account". If you need further assistance, email us at firstname.lastname@example.org.