Thank you for visiting SPINWHEEL (website: www.thespinwheel.in). We always aim for customer satisfaction and to maintain transparency we recommend you read our terms and conditions carefully. We may at any point in time, revise the agreement without prior notice, and it will be applicable from the date it is posted on the website.
This document is an electronic record as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. Notwithstanding anything contained or said in any other document, if there is a conflict between the terms mentioned herein below and any other document, the terms contained in the present T&C shall alone prevail for the purposes of usage of the Spinwheel site.
For sale related policies, please refer to our Terms and Conditions for Sale Period
If you disagree with any part of these terms and conditions, please do not use our website.
This website is owned and operated by SPINWHEEL, A Private Label under M/s. Maxi Mode Enterprise, having it’s registered office at 9/26 C, Manik Bandyopadhyay Sarani , Kolkata -700040. All design and content featured on www.thespinwheel.in including images, artwork, graphics, photography, text, and the like – are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by SPINWHEEL. The contents of our website and the website as a whole are intended solely for your personal, use.
SPINWHEEL owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to SPINWHEEL without obtaining authorization from it.
Do not reproduce, publish, display, modify, re-sell, or distribute any of the product or material from SPINWHEEL.
We try our best to present most accurate data in terms of the text, content, pricing and colour. However due to monitor discrepancies we cannot guarantee the exact shade/tone of the product. We reserve the right to amend errors or to update product information at any time without prior notice on the website. In case a product is listed at an incorrect price due to photo graphical error, typographical error or error in pricing, www.thespinwheel.in shall have all the right to refuse or cancel any orders placed for product listed at the incorrect price. If you have already paid for the order, we will be sure to refund the complete amount within a span of 30 working days.
TERMS FOR PURCHASE ON OUR WEBSITE:
By placing an order with us you are certifying that you are over 18 years old.
SPINWHEEL does not make any specific guarantees or warranties of any kind for our garments and delivery. The delivery times are estimates and are not guaranteed time frames.
By placing an order with us, you are agreeing to all our Terms and Conditions and information on this page.
SPINWHEEL is not responsible for purchases that are unable to be processed due to technical difficulties with the website or unavailability of products.
The price of our merchandise as mentioned on the website is the Maximum Retail Price (MRP) for the said product. Such MRP shall be inclusive of all local taxes as are applicable in India. Additional applicable taxes may be charged depending upon the destination where the order has to be shipped to. The tax rate applied and charged upon the order shall include combined tax rate for both state and local tax rates in accordance with the address where the order is being shipped. SPINWHEEL reserves the right to collect taxes and/or such other levy/ duty/ surcharge that it may have to incur in addition to the normal taxes it may have to pay. We may also charge Delivery Charges which may include postal charges/ shipment charges etc. that may be applicable for your country.CREDIT NOTE POLICY
SPIN WHEEL REGISTRY T&Cs
ORDER CANCELLATION BY SPINWHEEL
Due to unavoidable circumstances, there may be times when certain orders having been validly placed may not be processed or capable of being dispatched. SPINWHEEL reserves the exclusive right to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, problems identified by our credit and fraud avoidance department or any defect regarding the quality of the product. We may also require additional verifications or information before accepting any order. Under such circumstances, we will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card/ debit card/ any other mode of payment has been charged, the said amount will be reversed into your Account/ as the case may be to the source of the payment within a period of 30 working days. Any type of voucher used in placing these orders shall be returned and made available to the user in case of cancellation by SPINWHEEL.
SHIPPING & PROCESSING FEE Our shipping and processing charges are intended to compensate SPINWHEEL for the cost of processing your order, handling and packing the products you purchase and delivering them to you. For further information please refer to our Shipping & Payment Policy page.
While availing any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you including but not limited to the following: (a) lack of authorization for any transaction/s; (b) or exceeding the preset limit mutually agreed by you and between your “Bank/s”; (c) or any payment issues arising out of the transaction; (d) or decline of transaction for any other reason/s.
All payments made against the purchases/services on SPINWHEEL by you shall be as against the MRP displayed on the website and shall be in terms and conditions of the third party Online Payment Gateway Services as adopted and applicable to your transaction as approved by SPINWHEEL. Before shipping your order to you, we may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done so as to ensure a safe and a fool proof online shopping environment to our users.
SPINWHEEL may employ PaisaPay, PayPal and such other third party facilities, for Payments on the Website. Such payments can be made through the electronic or through Cash on delivery transactions, as may be permitted by SPINWHEEL which shall be at its sole discretion. Use of such third party services will be governed by their User Agreement, Seller Terms, Conditions and other rules and policies as may be required and applicable for your nature of activities.
SPINWHEEL endeavours but does not guarantee delivery of products in the stipulated time period as mentioned on the purchase of the product. In no manner can the contract be repudiated if SPINWHEEL fails to deliver any one or more products in the stipulated time frame. However, if you fail to take the delivery of the goods, SPINWHEEL may at its discretion charge you for additional shipping cost. For international orders, shipping charges may differ according to location of delivery and weight of the item/s to be shipped.
LOSS IN TRANSIT
Make sure you fill in your correct address and contact information when ordering from us. We cannot accept responsibility for the wrong address/contact being used with an order. Email us if your clothes do not arrive and we'll get in touch with our courier partner to track down the package. However, Title and risk of loss for all products ordered by you shall pass on to you upon SPINWHEEL’s shipment to the shipping carrier with details provided by you (customer/buyer).
REFUNDS & RETURNS
SPINWHEEL shall make all endeavours to deliver defect free products to the purchasers. SPINWHEEL does not take title to any returned items purchased by the user unless the item is received by SPINWHEEL. Any item purchased on our website does not qualify for any return unless the product delivered is damaged or has manufacturing defects. The defective and/or damaged goods so received shall be communicated to SPINWHEEL within 24 hours of its receipt. Any communication received after 24 hours of delivery shall not qualify for return unless expressly covered by the product warranty even in case the said product has been wrongly delivered. SPINWHEEL holds the sole discretion to determine whether a refund can be issued. For further information please read our Return, Cancellation & Exchange Policy.
Products displayed on SPINWHEEL attempts to be as accurate as possible. However, as the products of SPINWHEEL are hand crafted, no one item would be exactly similar to the other by its natural law. SPINWHEEL does not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. If a product offered by SPINWHEEL majorly differs from description, your sole remedy is to contact SPINWHEEL within 48 hours of receipt and SPINWHEEL reserves the right to provide a solution as per its discretion. SPINWHEEL is not, however, liable to issue any refunds or allow exchanges and/or returns as a matter of policy.
Products displayed/ sold on the SPINWHEEL website are manufactured/ procured as per the applicable Local Laws of India and are in conformity with the required Indian industry standards.
PRODUCT PRICING DISCLAIMER
The prices displayed on our website as well as the prices displayed in our catalogues are quotes which may vary from country to country/ different portals for the same product. Prices shown on the website both for India and in other International Countries are subject to change without prior notice. These prices only reflect the MRP and do not include shipping and taxes which may be extra as applicable.
RIGHT TO CHANGE
SPINWHEEL reserves the sole right to update or modify these Terms and Conditions at any point in time without prior notice. For this reason, we encourage you to review these Terms and Conditions every time you purchase products from us or use our Web Site.
When you use any of our Services, or send e-mails to us, you are communicating with us electronically. You by using our services consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on our website - www.thespinwheel.in. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. The legal requirements would be inconformity with the Indian Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000.
We only send our newsletter to email addresses that have opted in, and they may opt out at any point of time. If you place an order with us, we send email messages pertaining to your order. We do not sell your email address to other parties.
Your Personal Information:
We collect your personal information when you provide it to us as you place your order, including your name, shipping and billing address and email address. We use this information to process your order, provide you with support, and update you on your order. However your credit/debit card number or credit/debit card expiry date or other details related to your credit/debit card on our website will be obtained and processed by a secure payment gateway. We do not sell your personal information to other parties.
We collect non-personal information from you, including your browser type, the URL of the previous web site you visited, your ISP, operating system, etc. This information is anonymous and is collected by almost all sites that you visit. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and gather demographic information about our user base as a whole.
Any breach of any applicable local laws of that territory shall also result in, without prior notice immediately limit your activity, remove your information, temporarily/indefinitely suspend or terminate or block your membership, and/or refuse to provide you with access to this Website.
You agree to indemnify and shall not hold SPINWHEEL (and its officers, directors, agents, subsidiaries, affiliates, joint ventures, and employees) for any claim or demand, including but not limited to reasonable attorneys’ fees, or arising out of or related to your breach of this T&C, or your violation of any law or the rights of a third party or any damage to life and/or property caused by the products delivered.
These Terms and Conditions or the documents of third party payment channels shall be governed and construed in accordance with the laws of India.
This document is an electronic record in terms of Information Technology Act, 2000 and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
FINAL DISCLAIMER: Although we tried ensuring all kinds of security measures for the protection of personal information, we cannot guarantee complete protection. You provide all personal information at your own risk.
SPINWHEEL will not be liable for any damages of any kind arising from the use of any service, or from any information, content, materials, products (including software) or other services included on or otherwise made available to you through the website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.